Tivium
Because Technology Value Matters

Who We Are

Tivium exists to close the gap between what a customer buys and the value they realize from it.

Our Mission

Making Technology Valuable

Our mission is to close the gap between buying software and AI and getting value from it, so customers and vendors win together.

The name Tivium is a phonetic play on TVM, short for Tech Value Matters. That idea anchors everything we build.

Our Background

A New Platform, Built On Proven Expertise

Tivium is built new, by teams that have spent years on the two halves of this problem: adoption and growth.

Behind Tivium ADOPT

Adoption Engineering

Our adoption team built and shipped an adoption and change management platform, and proved how to measure adoption and realized value user by user across enterprise deployments.

Behind Tivium GROW

Growth Methodology

Our growth team created post-sale growth methods that SaaS providers use today. They move teams from activity metrics to business outcomes, and measure how customers perceive value.

The Combination

One System

Tivium brings the two together, so adoption evidence and growth method run in one system instead of side by side.

Our Team

The People Building Tivium

Five founders are building Tivium full time.

Steve Zimba
Steve Zimba
Co-Founder & Chief Executive Officer
Invented Nulia Works, an adoption platform with 500+ enterprise customers and 250K+ subscribers that was acquired by an AI provider.
Sue Nabeth Moore
Sue Nabeth Moore
Co-Founder & Chief Customer Officer
Award-winning Customer Success Strategist. Founded Success Chain and invented the AM-PM™ and JPS/VPS/IPS™ methodologies that providers pay to run post-sale growth.
Jon Kubu
Jon Kubu
Chief Product Officer
Led services and product teams at Nulia. Owns the product experience for every end user and revenue team.
Cary Torkelson
Cary Torkelson
Chief Technology Officer
Built the Nulia platform end to end. Owns Tivium’s technical architecture across ADOPT, the Value Graph, GROW, and AI.
Mike Hicks
Mike Hicks
Senior VP Of Platform Development
Led platform engineering at Nulia. Heads platform development and owns delivery of the build.
In The News

Tivium In The Conversation

Where we are speaking, writing, and being talked about.

Featured Podcast · October 2, 2026
Proving The Promise Through Customer Value Management
TECHtonic: Trends in Technology and Services, Episode 136, published by TSIA.
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TSIA TECHtonic podcastListen on Apple PodcastsSpotify
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LinkedIn PostSeptember 23, 2026
How We See The Role Of Customer Success Shifting
Read our take on where Customer Success is heading, with a link to a recent TSIA report on the shift.
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LinkedIn
Company updates and our latest thinking on Outcome-Led GrowthTM.

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